dedicated staff - Serge and Louiselle have made our experience with
renovating our kitchen, living room & bathroom most
Their competency &
expertise has provided reassurance & comfort during the
When friends & family
come to admire our products, we are deeply proud &
delighted to share the credit with your team.
You have a knack for
finding special employees.
My husband is
in the process of changing location for his dental office. The
designer that I was working with, suggested I meet Keith Clement
from Ritchie’s (Moncton) when it came time to choose flooring
for the clinic. Best advice ever! Upon meeting Keith, his pleasant
disposition and eagerness to help, was enough to make me want to do
business with him. I also really appreciated the fact that he did
not suggest the most pricey products in the showroom, and I felt
that he was very upfront & honest about the quality of the
products he was selling. He truly “knows his stuff,”
sort-of-speak. I feel we were given a very competitive price on
what we were purchasing and I was very confident that a great job
was in store!
I was right.
Everything went smoothly from day one; picking out products,
setting up dates for on-site review and installation. There were no
issues at all. Tim & Eric (installers) were there when they
said that they would be there and these two young fellows did an
absolutely AMAZING job. I was a little skeptical in the beginning
because my first impression was “Oh, they’re so young,
how much experience can they have?” I quickly remembered
Keith saying, “You won’t be disappointed!” You
would swear these two guys having being laying flooring since they
were 5 years old!! They did such a great job, we couldn’t be
happier. Overall, a fantastic experience. I would highly recommend
the folks at Ritchie’s for your flooring needs!
I would like to
take the time to to recognize the great customer service that I
have received from your company. I needed a quote for carpeting and
a man was sent in a timely manner to take measurements and assess
the situation. His name was Julien and he was very helpful and very
professional. He was also keen to save me as much money and reuse
as much of the carpet as he could to minimize waste. The next day,
I received a quote from Julie Bourque. The quote had sounded a
little high and I had gone to the store to get the details. Julie
was incredibly helpful and very friendly. She promptly fixed the
problem and offered helpful advice for me to stay on budget. I was
very please with my first experience with your company and will be
having the carpet installed mid March. I work in retail myself and
I very much value good customer service and feel that credit should
be given where credit is due. Thank you for this experience.
I recently bought
new cabinets from Ritchies. Wow! The design was just what I
asked for and the service was remarquable. Shawn Blanchard,
the installer is the best. He is very neat and particular in
his work and has a good personality. I enjoyed his
company. He explained everything as he
would recommand to anyone Ritchies for any job. A
very satisfied customer.
We would like to
register our appreciation for Julie Bourque. This is the
third time she has helped us out, and always knowledgeable, helpful
and cheery. She is the reason we keep coming
Thank you so much
for helping with our new floor. You (Julie) helped make this
part of the renovations so easy. Appreciate all that you did
to help. God Bless.
As I write this note, I am admiring our beautiful
laminated floor around me. We
couldn’t be happier. We appreciate the
time you(Keith Clement) took to listen to what we wanted, and with
your own expertise, we can honestly say that the end result is
The colour that you and Earl chose is so very nice, for once, I am
glad that I took your advices!
You for all you’ve done, Ritchie’s are very lucky to
have a salesman like you…
won’t hesitate to recommend you to our friends.
-Mr. & Mrs. Green
I’m writing to commend your employee, Angela Bradley on the
excellent service she provided me in early December/09. She
went to extraordinary length to provide a rug sample for me to use
while selecting furniture at Lounsubry’s to ensure a perfect
match. This service was graciously provided with the full
knowledge that I am a Saint John customer and would not be making a
purchase in Moncton. You should be proud and aware that you
employ such a competent and pleasant person! Thankful &
sincere I remain"
- Ms. Kelly
Ritchie's Flooring Staff,
like to thank you for the carpet samples and book you gave us for
our home decorating book. They are perfect! I'm very
sorry that I did not get the names of the staff members who helped
me but you know who you are and are sincerely thanked.
- Rexton Lions Nursing Home
Your thoughtfulness means so much. Thank You!
Everything looks so great, we are very happy. Thank you so
Our renovations are complete! I would like to thank you and
your staff of Paul Comeau, Brent Price, Aaron Petton, Jason Parsons
and Robert Davidson for the professional and timely service that
was consistently displayed at our District Office during our recent
We recognize that this was a large undertaking and not always easy,
however your team was always cheerful and accommodating.
Thank you for the excellent service you provided to us!
- School District
Elgin Baptist wish to thank you for supplying material and labor to
replace the tile in our fellowship hall. It really looks nice
and we are very happy with the service from Ritchie's. Thanks
again, and God Bless!
First Elgin Baptist Church
Thank you Angela
for all your help! I really enjoyed working with
- Ms. Savoie
voulions vous remercier pour vos services et l'excellent travail
vous avez fait dans notre maison!
just wanted to send you a quick note to say thanks. We are
pleased with both the quality and appearance of the carpet we
recently purchased for the house. Your staff was most helful
with the choice of color and texture.
also want to compliment you on the choice of carpet
installers. They were prompt, clean and did a great
job. I would highly recommend your store and
often take time to complain when things aren't as we expected but
not when all is to our satisfaction. I wanted to say thank
you for a job well done.
- ACP Insurance Ltd.
Thank you for
making everything that much easier! Also to Norman & Ron,
the installers who where always so kind.
- The Currie's
This is to
acknowledge that we are very please with the carpet installation
and especially appreciated the extra mile Roby and his assistant
went to get the job "well" done. Many thanks! Keep up
the good work!
- Ms. Ames
Thank you so much for your help getting us our new floor so
quickly! Your service was excellent and very much
- Mrs. Tairanova